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Dive into the research topics of 'Determinants of Online Channel Use and Overall Satisfaction with a Relational, Multichannel Service Provider'. Together they form a unique fingerprint.- Sort by
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Determinants of Online Channel Use and Overall Satisfaction with a Relational, Multichannel Service Provider
Mitzi M. Montoya-Weiss, Glenn B. Voss, Dhruv Grewal
Research output: Contribution to journal › Article › peer-review
556
Scopus
citations