Decision support to improve service quality in demand surge situations

Hina Arora, Ajay Vinze

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Original languageEnglish (US)
Title of host publicationAssociation for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007
Subtitle of host publicationReaching New Heights
Pages4764-4766
Number of pages3
StatePublished - Dec 1 2007
Event13th Americas Conference on Information Systems, AMCIS 2007 - Keystone, CO, United States
Duration: Aug 10 2007Aug 12 2007

Publication series

NameAssociation for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights
Volume7

Other

Other13th Americas Conference on Information Systems, AMCIS 2007
CountryUnited States
CityKeystone, CO
Period8/10/078/12/07

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

Cite this

Arora, H., & Vinze, A. (2007). Decision support to improve service quality in demand surge situations. In Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights (pp. 4764-4766). (Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights; Vol. 7).