Decision support to improve service quality in demand surge situations

Hina Arora, Ajay Vinze

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Original languageEnglish (US)
Title of host publicationAssociation for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights
Pages4764-4766
Number of pages3
Volume7
StatePublished - 2007
Event13th Americas Conference on Information Systems, AMCIS 2007 - Keystone, CO, United States
Duration: Aug 10 2007Aug 12 2007

Other

Other13th Americas Conference on Information Systems, AMCIS 2007
CountryUnited States
CityKeystone, CO
Period8/10/078/12/07

Fingerprint

demand

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

Cite this

Arora, H., & Vinze, A. (2007). Decision support to improve service quality in demand surge situations. In Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights (Vol. 7, pp. 4764-4766)

Decision support to improve service quality in demand surge situations. / Arora, Hina; Vinze, Ajay.

Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights. Vol. 7 2007. p. 4764-4766.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Arora, H & Vinze, A 2007, Decision support to improve service quality in demand surge situations. in Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights. vol. 7, pp. 4764-4766, 13th Americas Conference on Information Systems, AMCIS 2007, Keystone, CO, United States, 8/10/07.
Arora H, Vinze A. Decision support to improve service quality in demand surge situations. In Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights. Vol. 7. 2007. p. 4764-4766
Arora, Hina ; Vinze, Ajay. / Decision support to improve service quality in demand surge situations. Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights. Vol. 7 2007. pp. 4764-4766
@inproceedings{d4b0d3fc46ac4a6796c896a21e1c5574,
title = "Decision support to improve service quality in demand surge situations",
author = "Hina Arora and Ajay Vinze",
year = "2007",
language = "English (US)",
isbn = "9781604233810",
volume = "7",
pages = "4764--4766",
booktitle = "Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights",

}

TY - GEN

T1 - Decision support to improve service quality in demand surge situations

AU - Arora, Hina

AU - Vinze, Ajay

PY - 2007

Y1 - 2007

UR - http://www.scopus.com/inward/record.url?scp=84870158840&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84870158840&partnerID=8YFLogxK

M3 - Conference contribution

SN - 9781604233810

VL - 7

SP - 4764

EP - 4766

BT - Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights

ER -