Crowdsourced, voluntary collective action in disasters

Chul Hyun Park, Erik Johnston

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Scopus citations

Abstract

This paper explores how information and communication technologies (ICTs) are used for the public across the world to take their crowdsourced, voluntary collective action to effectively address natural disasters and man-made crises in the network age. The ICTs enable individuals to mobilize volunteers across the globe, report crisis situations from the ground, translate reported messages, carry out crisis mapping, and self-organize the coordination of relief resources. Although the ICTs-enabled, voluntary collection action can make a considerable contribution to emergency and crisis management, scholars and practitioners need to consider challenges and risks, including inaccuracy, bias, privacy and security issues, technological limitations, and burnout of online volunteers.

Original languageEnglish (US)
Title of host publicationACM International Conference Proceeding Series
PublisherAssociation for Computing Machinery
Pages329-330
Number of pages2
Volume27-30-May-2015
ISBN (Print)9781450336000
DOIs
StatePublished - May 27 2015
Event16th Annual International Conference on Digital Government Research, dg.o 2015 - Phoenix, United States
Duration: May 27 2015May 30 2015

Other

Other16th Annual International Conference on Digital Government Research, dg.o 2015
CountryUnited States
CityPhoenix
Period5/27/155/30/15

Keywords

  • Crisis Mapping
  • Crowdsourcing
  • Human Computation

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Networks and Communications
  • Computer Vision and Pattern Recognition
  • Software

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  • Cite this

    Park, C. H., & Johnston, E. (2015). Crowdsourced, voluntary collective action in disasters. In ACM International Conference Proceeding Series (Vol. 27-30-May-2015, pp. 329-330). Association for Computing Machinery. https://doi.org/10.1145/2757401.2757458