Crisis intervention by social workers in fire departments: An innovative role for social workers

Joanne Cacciatore, Bonnie Carlson, Elizabeth Michaelis, Barbara Klimek, Sara Steffan

Research output: Contribution to journalArticle

8 Citations (Scopus)

Abstract

This article describes a unique use of social workers as crisis response team (CRT) members in a nontraditional host setting, municipal fre departments in Arizona. The role of modernday firefighters has changed dramatically and now includes responding to a wide variety of crises and emergencies other than fires, such as motor vehicle accidents, family abuse, suicides, mental health incidents, accidents, and shootings. These traumatic events can lead to compassion fatigue in medically trained first responders who lack training to address the emotional needs of those involved in these crisis situations or to provide follow-up to ensure that their needs are met postemergency. Originally, CRTs were developed in these fire departments to address the needs of firefighters themselves. However, their functions have expanded to address the needs of customers served by the fire department, both at the scene and during the postintervention period. Using principles of crisis intervention and trauma theory, social workers and social work students placed in these agencies are benefiting both firefighters and community members served by the fire department.

Original languageEnglish (US)
Pages (from-to)81-88
Number of pages8
JournalSocial Work
Volume56
Issue number1
StatePublished - Jan 2011

Fingerprint

fire department
crisis intervention
social worker
accident
fatigue
suicide
motor vehicle
trauma
incident
social work
abuse
customer
mental health
event
lack
community
student

Keywords

  • Crisis intervention
  • Crisis theory
  • Critical incident
  • First responders
  • Trauma

ASJC Scopus subject areas

  • Sociology and Political Science

Cite this

Cacciatore, J., Carlson, B., Michaelis, E., Klimek, B., & Steffan, S. (2011). Crisis intervention by social workers in fire departments: An innovative role for social workers. Social Work, 56(1), 81-88.

Crisis intervention by social workers in fire departments : An innovative role for social workers. / Cacciatore, Joanne; Carlson, Bonnie; Michaelis, Elizabeth; Klimek, Barbara; Steffan, Sara.

In: Social Work, Vol. 56, No. 1, 01.2011, p. 81-88.

Research output: Contribution to journalArticle

Cacciatore, J, Carlson, B, Michaelis, E, Klimek, B & Steffan, S 2011, 'Crisis intervention by social workers in fire departments: An innovative role for social workers', Social Work, vol. 56, no. 1, pp. 81-88.
Cacciatore, Joanne ; Carlson, Bonnie ; Michaelis, Elizabeth ; Klimek, Barbara ; Steffan, Sara. / Crisis intervention by social workers in fire departments : An innovative role for social workers. In: Social Work. 2011 ; Vol. 56, No. 1. pp. 81-88.
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