Coordination network analysis: A research framework for studying the organizational impacts of service-orientation in business intelligence

Mark Keith, Haluk Demirkan, Kenneth Goul

Research output: Chapter in Book/Report/Conference proceedingConference contribution

7 Scopus citations

Abstract

Business intelligence (BI) technology and research is maturing. In evidence, some practitioners have indicated a shift in the nature of their data warehousing challenges from being technical in nature to organizational [15]. This research is based on a case study involving the BI services unit of a large, Fortune 500, financial services organization that is experiencing some of those "organizational" challenges. As a solution, this organization decided to implement a Service-Oriented Enterprise (SOE) structure to address some of those challenges such as collaboration and standardization in a complex, interdependent environment. However, because of the newness of SOE and the limited volume of rigorous research in the area, it is difficult understand or estimate the organizational and human impacts it will have. This paper proposes a coordination network analysis as a research methodology for estimating and optimizing the impacts of SOE at the individual and group level.

Original languageEnglish (US)
Title of host publicationProceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07
DOIs
StatePublished - Dec 1 2007
Event40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07 - Big Island, HI, United States
Duration: Jan 3 2007Jan 6 2007

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Other

Other40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07
CountryUnited States
CityBig Island, HI
Period1/3/071/6/07

ASJC Scopus subject areas

  • Engineering(all)

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    Keith, M., Demirkan, H., & Goul, K. (2007). Coordination network analysis: A research framework for studying the organizational impacts of service-orientation in business intelligence. In Proceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07 (Proceedings of the Annual Hawaii International Conference on System Sciences). https://doi.org/10.1109/HICSS.2007.154