Comparing and validating measures of team knowledge

Nancy Cooke, Preston A. Kiekel, Erin E. Helm

Research output: Chapter in Book/Report/Conference proceedingConference contribution

7 Citations (Scopus)

Abstract

Current measures of team knowledge are overly simplistic and fail to address some of the more interesting aspects of the construct. We present new methods and measures that address some of these shortcomings and apply them to eleven three-person teams who participated in ten missions of a synthetic team task involving uninhabited air vehicle operations. In addition to team knowledge, team performance and team process behaviors are also measured. Knowledge measures are compared and evaluated in terms of their ability to predict team performance and reflect skill acquisition. Measures of teamwork knowledge and the team situation model succeeded in reflecting knowledge changes with task acquisition. A taskwork relatedness ratings measure, taken at both the individual and team levels, along with the team situation model measure, were predictive of team performance. Specifically, high performing teams had more accurate situation models and more knowledge of the task from the perspective of other team members, as opposed to lower performing teams. Measures of knowledge at the team level provide information on the team cognition underlying team behavior and performance and have implications for the design of training programs and sociotechnical systems.

Original languageEnglish (US)
Title of host publicationProceedings of the Human Factors and Ergonomics Society
Pages361-365
Number of pages5
StatePublished - 2001
Externally publishedYes
EventProceedings of the Human Factors and Ergonomics Society 45th Annual Meeting - Minneapolis/St.Paul, MN, United States
Duration: Oct 8 2001Oct 12 2001

Other

OtherProceedings of the Human Factors and Ergonomics Society 45th Annual Meeting
CountryUnited States
CityMinneapolis/St.Paul, MN
Period10/8/0110/12/01

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ASJC Scopus subject areas

  • Industrial and Manufacturing Engineering

Cite this

Cooke, N., Kiekel, P. A., & Helm, E. E. (2001). Comparing and validating measures of team knowledge. In Proceedings of the Human Factors and Ergonomics Society (pp. 361-365)

Comparing and validating measures of team knowledge. / Cooke, Nancy; Kiekel, Preston A.; Helm, Erin E.

Proceedings of the Human Factors and Ergonomics Society. 2001. p. 361-365.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Cooke, N, Kiekel, PA & Helm, EE 2001, Comparing and validating measures of team knowledge. in Proceedings of the Human Factors and Ergonomics Society. pp. 361-365, Proceedings of the Human Factors and Ergonomics Society 45th Annual Meeting, Minneapolis/St.Paul, MN, United States, 10/8/01.
Cooke N, Kiekel PA, Helm EE. Comparing and validating measures of team knowledge. In Proceedings of the Human Factors and Ergonomics Society. 2001. p. 361-365
Cooke, Nancy ; Kiekel, Preston A. ; Helm, Erin E. / Comparing and validating measures of team knowledge. Proceedings of the Human Factors and Ergonomics Society. 2001. pp. 361-365
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