Comparing and validating measures of team knowledge

Nancy J. Cooke, Preston A. Kiekel, Erin E. Helm

Research output: Contribution to journalConference article

7 Scopus citations

Abstract

Current measures of team knowledge are overly simplistic and fail to address some of the more interesting aspects of the construct. We present new methods and measures that address some of these shortcomings and apply them to eleven three-person teams who participated in ten missions of a synthetic team task involving uninhabited air vehicle operations. In addition to team knowledge, team performance and team process behaviors are also measured. Knowledge measures are compared and evaluated in terms of their ability to predict team performance and reflect skill acquisition. Measures of teamwork knowledge and the team situation model succeeded in reflecting knowledge changes with task acquisition. A taskwork relatedness ratings measure, taken at both the individual and team levels, along with the team situation model measure, were predictive of team performance. Specifically, high performing teams had more accurate situation models and more knowledge of the task from the perspective of other team members, as opposed to lower performing teams. Measures of knowledge at the team level provide information on the team cognition underlying team behavior and performance and have implications for the design of training programs and sociotechnical systems.

Original languageEnglish (US)
Pages (from-to)361-365
Number of pages5
JournalProceedings of the Human Factors and Ergonomics Society
StatePublished - 2001
EventProceedings of the Human Factors and Ergonomics Society 45th Annual Meeting - Minneapolis/St.Paul, MN, United States
Duration: Oct 8 2001Oct 12 2001

ASJC Scopus subject areas

  • Human Factors and Ergonomics

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