Comparative analysis of heuristic and usability evaluation methods

Elizabeth J. Simeral, Russell J. Branaghan

Research output: Contribution to conferencePaper

8 Scopus citations

Abstract

Usability testing and heuristic evaluation are two methods for detecting usability problems. or bugs in software user interfaces. Usability testing identifies bugs that impair user performance. It provides realistic context for the product evaluation, whereas heuristic evaluation does not. Further, it provides an estimate of bug severity, while heuristic evaluation does not. To its detriment, usability testing is more expensive and time intensive than heuristic evaluation. It also tends to overlook bugs that may not affect user performance but may negatively impact the user's perception of product quality.

Original languageEnglish (US)
Pages307-309
Number of pages3
StatePublished - Dec 1 1997
Externally publishedYes
EventProceedings of the 1997 44th Annual Conference of the Society for Technical Communication - Toronto, Can
Duration: May 11 1997May 14 1997

Other

OtherProceedings of the 1997 44th Annual Conference of the Society for Technical Communication
CityToronto, Can
Period5/11/975/14/97

ASJC Scopus subject areas

  • Engineering(all)

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    Simeral, E. J., & Branaghan, R. J. (1997). Comparative analysis of heuristic and usability evaluation methods. 307-309. Paper presented at Proceedings of the 1997 44th Annual Conference of the Society for Technical Communication, Toronto, Can, .