Communication strategies to reach first-time visitors

Christine Vogt, Susan I. Stewart, Daniel R. Fesenmaier

Research output: Contribution to journalArticle

29 Scopus citations

Abstract

Attracting new visitors is a major concern for destinations that are trying to increase tourism revenues. A marketing communication plan addressing new visitors is a central element to any community’s tourism development strategy. This article reports the results of a study that investigated where the potential visitor would look for information about a tourism destination they have never visited before, in addition to traditional information sources that travel planners reference such as advice from family and friends, newspapers, and magazines. The results showed a person’s own travel files, as a vacation planning reference, was more popular than information sources previously reported in travel studies. Those tourists who were likely to have and use a travel information file considered themselves skilled and experienced travelers, were familiar with the destination, and had strong intentions of visiting the destination. Suggestions are made on how destinations can add information to travel files maintained by prospective visitors.

Original languageEnglish (US)
Pages (from-to)69-89
Number of pages21
JournalJournal of Travel and Tourism Marketing
Volume7
Issue number2
DOIs
StatePublished - Feb 13 1998

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management
  • Marketing

Fingerprint Dive into the research topics of 'Communication strategies to reach first-time visitors'. Together they form a unique fingerprint.

  • Cite this