Real time collaboration solutions are critical during a large scale emergency situation and necessitate the coordination of multiple disparate groups. Collaborative technologies may be valuable in the planning and execution of disaster preparedness and response. Yet, research suggests that specific collaborative technologies, such as group decision support systems, are not often leveraged for decision-making during real time emergency situations in the United States. In this chapter, we propose a theoretical model of the impact of disaster immediacy and collaboration systems on group processes and outcomes. Using a 3D model of the dimensions of space, time, and situation, we explore media richness and group polarization within the context of collaboration technologies and disaster situations. We also present the next generation of collaboration technology extensions in order to address the need for more contemporary decisional settings. This set of principles and theories suggest how collaborative technologies may be positioned to better manage future disasters.
|Original language||English (US)|
|Title of host publication||Always-On Enterprise Information Systems for Business Continuance|
|Subtitle of host publication||Technologies for Reliable and Scalable Operations|
|Number of pages||17|
|State||Published - Dec 1 2009|
ASJC Scopus subject areas
- Chemical Engineering(all)