Citizen perceptions of procedural fairness and the moderating roles of ‘belief in a just world’ and ‘public service motivation’ in public hiring

Mogens Jin Pedersen, Justin Stritch, Gabel Taggart

Research output: Contribution to journalArticle

7 Citations (Scopus)

Abstract

This article expands our knowledge of how variation in public administrative processes affects citizen perceptions of procedural fairness (CPPF). Focusing on a specific administrative process—the selection and hiring process—we use a survey experimental design among 823 US citizens and examine the effect of a public hiring process involving the appearance of advocacy from an applicant's social contacts on CPPF. Moreover, we theoretically and empirically examine the moderating effects of two psychological constructs: ‘belief in a just world’ and ‘public service motivation’. We find that citizens rate the procedural fairness of a hiring situation much lower when the situation appears to be influenced by an applicant's social contacts. However, citizens who report stronger ‘belief in a just world’ have less concern with a hiring process marked by advocacy, whereas citizens with higher levels of ‘public service motivation’ have more concern.

Original languageEnglish (US)
Pages (from-to)874-894
Number of pages21
JournalPublic Administration
Volume95
Issue number4
DOIs
StatePublished - Dec 1 2017

Fingerprint

hiring
fairness
public service
citizen
social relations
applicant
US citizen

ASJC Scopus subject areas

  • Sociology and Political Science
  • Public Administration

Cite this

Citizen perceptions of procedural fairness and the moderating roles of ‘belief in a just world’ and ‘public service motivation’ in public hiring. / Pedersen, Mogens Jin; Stritch, Justin; Taggart, Gabel.

In: Public Administration, Vol. 95, No. 4, 01.12.2017, p. 874-894.

Research output: Contribution to journalArticle

@article{6976c74c36374cfd8a0e8aa6d6bb2c2c,
title = "Citizen perceptions of procedural fairness and the moderating roles of ‘belief in a just world’ and ‘public service motivation’ in public hiring",
abstract = "This article expands our knowledge of how variation in public administrative processes affects citizen perceptions of procedural fairness (CPPF). Focusing on a specific administrative process—the selection and hiring process—we use a survey experimental design among 823 US citizens and examine the effect of a public hiring process involving the appearance of advocacy from an applicant's social contacts on CPPF. Moreover, we theoretically and empirically examine the moderating effects of two psychological constructs: ‘belief in a just world’ and ‘public service motivation’. We find that citizens rate the procedural fairness of a hiring situation much lower when the situation appears to be influenced by an applicant's social contacts. However, citizens who report stronger ‘belief in a just world’ have less concern with a hiring process marked by advocacy, whereas citizens with higher levels of ‘public service motivation’ have more concern.",
author = "Pedersen, {Mogens Jin} and Justin Stritch and Gabel Taggart",
year = "2017",
month = "12",
day = "1",
doi = "10.1111/padm.12353",
language = "English (US)",
volume = "95",
pages = "874--894",
journal = "Public Administration",
issn = "0033-3298",
publisher = "Wiley-Blackwell",
number = "4",

}

TY - JOUR

T1 - Citizen perceptions of procedural fairness and the moderating roles of ‘belief in a just world’ and ‘public service motivation’ in public hiring

AU - Pedersen, Mogens Jin

AU - Stritch, Justin

AU - Taggart, Gabel

PY - 2017/12/1

Y1 - 2017/12/1

N2 - This article expands our knowledge of how variation in public administrative processes affects citizen perceptions of procedural fairness (CPPF). Focusing on a specific administrative process—the selection and hiring process—we use a survey experimental design among 823 US citizens and examine the effect of a public hiring process involving the appearance of advocacy from an applicant's social contacts on CPPF. Moreover, we theoretically and empirically examine the moderating effects of two psychological constructs: ‘belief in a just world’ and ‘public service motivation’. We find that citizens rate the procedural fairness of a hiring situation much lower when the situation appears to be influenced by an applicant's social contacts. However, citizens who report stronger ‘belief in a just world’ have less concern with a hiring process marked by advocacy, whereas citizens with higher levels of ‘public service motivation’ have more concern.

AB - This article expands our knowledge of how variation in public administrative processes affects citizen perceptions of procedural fairness (CPPF). Focusing on a specific administrative process—the selection and hiring process—we use a survey experimental design among 823 US citizens and examine the effect of a public hiring process involving the appearance of advocacy from an applicant's social contacts on CPPF. Moreover, we theoretically and empirically examine the moderating effects of two psychological constructs: ‘belief in a just world’ and ‘public service motivation’. We find that citizens rate the procedural fairness of a hiring situation much lower when the situation appears to be influenced by an applicant's social contacts. However, citizens who report stronger ‘belief in a just world’ have less concern with a hiring process marked by advocacy, whereas citizens with higher levels of ‘public service motivation’ have more concern.

UR - http://www.scopus.com/inward/record.url?scp=85038356713&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85038356713&partnerID=8YFLogxK

U2 - 10.1111/padm.12353

DO - 10.1111/padm.12353

M3 - Article

VL - 95

SP - 874

EP - 894

JO - Public Administration

JF - Public Administration

SN - 0033-3298

IS - 4

ER -