Building expert systems for repair domains

M. HOFMANN, J. CAVIEDES, J. BOURNE, G. BEALE, A. BRODERSEN

Research output: Contribution to journalArticle

4 Scopus citations

Abstract

Abstract: This paper describes a conceptual framework for building expert systems in repair domains. A specific example of the use of this framework in building an expert system for a field service repair problem is given. The example system is designed to assist field service technicians in troubleshooting and repairing electronic systems at the board level. This system, a Field Service Advisor (Fieldserve), is designed (1) to diagnose single or multiple defects in electronic systems, (2) to guide a technician through appropriate repair procedures, (3) to verify diagnoses and monitor repair effectiveness and (4) to maintain records for subsequent evaluation and quality control.

Original languageEnglish (US)
Pages (from-to)4-11
Number of pages8
JournalExpert Systems
Volume3
Issue number1
DOIs
StatePublished - Jan 1986
Externally publishedYes

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Theoretical Computer Science
  • Computational Theory and Mathematics
  • Artificial Intelligence

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