Big Data in the Public Sector: Lessons for Practitioners and Scholars

Kevin C. Desouza, Benoy Jacob

Research output: Contribution to journalArticlepeer-review

108 Scopus citations

Abstract

In this essay, we consider the role of Big Data in the public sector. Motivating our work is the recognition that Big Data is still in its infancy and many important questions regarding the true value of Big Data remain unanswered. The question we consider is as follows: What are the limits, or potential, of Big Data in the public sector? By reviewing the literature and summarizing insights from a series of interviews from public sector Chief Information Officers (CIOs), we offer a scholarly foundation for both practitioners and researchers interested in understanding Big Data in the public sector.

Original languageEnglish (US)
Pages (from-to)1043-1064
Number of pages22
JournalAdministration and Society
Volume49
Issue number7
DOIs
StatePublished - Aug 1 2017

Keywords

  • big data
  • policy analysis
  • public management
  • public organizations

ASJC Scopus subject areas

  • Sociology and Political Science
  • Public Administration
  • Marketing

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