Barriers to effective use of knowledge management systems in software engineering

Kevin C. Desouza

Research output: Contribution to journalReview article

103 Scopus citations

Abstract

The commonly faced barriers to effective use of knowledge management systems in software engineering are discussed. Software engineering is found to be a highly knowledge-intensive domain, in which the keys to success are related to one's experience in domains such as system design, coding, testing, and implementation. The key issues curtailing the effective use of knowledge management systems in software engineering, which includes resistance to be know as an expert, and richness of alternative knowledge exchange mediums, are analyzed. The need to reap intended benefits by exploiting the knowledge, while not relying on information technology approaches as the ultimate medium is elaborated.

Original languageEnglish (US)
Pages (from-to)99-101
Number of pages3
JournalCommunications of the ACM
Volume46
Issue number1
DOIs
StatePublished - Jan 2003

ASJC Scopus subject areas

  • Computer Science(all)

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