Automatic assessment of situation awareness from electronic mail communication: Analysis of the enron dataset

Jamie Gorman, Shawn A. Weil, Nancy Cooke, Jasmine Duran

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Scopus citations

Abstract

Over the past two decades, "situation awareness" (SA) has graduated from a Human Factors construct to a mainstream term in domains as diverse as aviation, medicine, and defense. Individuals involved in design, training, and policy consider SA a critical aspect of the success of their organizations. Given this prominence, accurate measures of SA should be primary indications of organizational performance. However, many traditional measures of SA disrupt the flow of work; they are poorly suited for operational organizations. Alternative methods of SA measurement are needed if accurate feedback is to be given to team members in working conditions. In this effort, we explore the potential of unobtrusive process measures of SA. These measures are based on analyses of the electronic communications media prevalent in modern networked organizations.

Original languageEnglish (US)
Title of host publication51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007
PublisherHuman Factors and Ergonomics Society Inc.
Pages405-409
Number of pages5
ISBN (Print)9781605600376
DOIs
StatePublished - 2007
Externally publishedYes
Event51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007 - Baltimore, MD, United States
Duration: Oct 1 2007Oct 5 2007

Publication series

NameProceedings of the Human Factors and Ergonomics Society
Volume1
ISSN (Print)1071-1813

Other

Other51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007
CountryUnited States
CityBaltimore, MD
Period10/1/0710/5/07

ASJC Scopus subject areas

  • Human Factors and Ergonomics

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    Gorman, J., Weil, S. A., Cooke, N., & Duran, J. (2007). Automatic assessment of situation awareness from electronic mail communication: Analysis of the enron dataset. In 51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007 (pp. 405-409). (Proceedings of the Human Factors and Ergonomics Society; Vol. 1). Human Factors and Ergonomics Society Inc.. https://doi.org/10.1177/154193120705100454