Assessing Communication and Trust in an AI Teammate in a Dynamic Task Environment

Shawaiz Bhatti, Mustafa Demir, Nancy J. Cooke, Craig J. Johnson

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This research examines the relationship between anticipatory pushing of information and trust in human- autonomy teaming in a remotely piloted aircraft system - synthetic task environment. Two participants and one AI teammate emulated by a confederate executed a series of missions under routine and degraded conditions. We addressed the following questions: (1) How do anticipatory pushing of information and trust change from human to human and human to autonomous team members across the two sessions? and (2) How is anticipatory pushing of information associated with the trust placed in a teammate across the two sessions? This study demonstrated two main findings: (1) anticipatory pushing of information and trust differed between human-human and human-AI dyads, and (2) anticipatory pushing of information and trust scores increased among human-human dyads under degraded conditions but decreased in human-AI dyads.

Original languageEnglish (US)
Title of host publicationProceedings of the 2021 IEEE International Conference on Human-Machine Systems, ICHMS 2021
EditorsAndreas Nurnberger, Giancarlo Fortino, Antonio Guerrieri, David Kaber, David Mendonca, Malte Schilling, Zhiwen Yu
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781665401708
DOIs
StatePublished - Sep 8 2021
Event2021 IEEE International Conference on Human-Machine Systems, ICHMS 2021 - Magdeburg, Germany
Duration: Sep 8 2021Sep 10 2021

Publication series

NameProceedings of the 2021 IEEE International Conference on Human-Machine Systems, ICHMS 2021

Conference

Conference2021 IEEE International Conference on Human-Machine Systems, ICHMS 2021
Country/TerritoryGermany
CityMagdeburg
Period9/8/219/10/21

Keywords

  • Artificial Intelligence
  • Communication
  • Human-Machine Teaming
  • Teamwork
  • Trust

ASJC Scopus subject areas

  • Artificial Intelligence
  • Computer Science Applications
  • Human-Computer Interaction
  • Media Technology
  • Control and Optimization

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