TY - GEN
T1 - Adaptation of the critical incident technique to requirements engineering in public health
AU - Ölvingson, Christina
AU - Hallberg, Niklas
AU - Timpka, Toomas
AU - Greenes, Robert A.
PY - 2001
Y1 - 2001
N2 - The introduction of modern information systems in public health provides new possibilities for improvements in public health services and hence also of populations' health. However, development of information systems that truly supports public health practices requires that technical, cognitive, and social issues be taken into consideration. In requirements engineering for public health, a notable problem is that of capturing all aspects of the future users' 'voices', i.e., the viewpoints of different public health practitioners. Failing to capture these voices will result in inefficient or even useless systems. The aim of this paper is to report a requirements-engineering instrument to describe problems in the daily work of public health professionals. The issues of concern thus captured can be used as the basis for formulating the requirements of information systems for public health professionals.
AB - The introduction of modern information systems in public health provides new possibilities for improvements in public health services and hence also of populations' health. However, development of information systems that truly supports public health practices requires that technical, cognitive, and social issues be taken into consideration. In requirements engineering for public health, a notable problem is that of capturing all aspects of the future users' 'voices', i.e., the viewpoints of different public health practitioners. Failing to capture these voices will result in inefficient or even useless systems. The aim of this paper is to report a requirements-engineering instrument to describe problems in the daily work of public health professionals. The issues of concern thus captured can be used as the basis for formulating the requirements of information systems for public health professionals.
KW - Critical Incident Technique
KW - Information systems design
KW - Public health
KW - Requirements engineering
UR - http://www.scopus.com/inward/record.url?scp=84888036363&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84888036363&partnerID=8YFLogxK
U2 - 10.3233/978-1-60750-928-8-1180
DO - 10.3233/978-1-60750-928-8-1180
M3 - Conference contribution
C2 - 11604916
AN - SCOPUS:84888036363
SN - 1586031945
SN - 9781586031947
T3 - Studies in Health Technology and Informatics
SP - 1180
EP - 1184
BT - MEDINFO 2001 - Proceedings of the 10th World Congress on Medical Informatics
PB - IOS Press
T2 - 10th World Congress on Medical Informatics, MEDINFO 2001
Y2 - 2 September 2005 through 5 September 2005
ER -