Ad hoc crisis management and crisis evasion

Tobin Hensgen, Kevin C. Desouza, J. Roberta Evaristo

Research output: Contribution to journalArticle

3 Scopus citations

Abstract

'We maintain the lack of organizational consideration for the affects of "emergence" is the real culprit in terms of organizational crises. Emergence discards the notion that organizations are deterministic and top-down in nature in favor of the view that holds an organization's existence depends on rules of evolution that include a capacity to realize and react to adapt to sudden changes as they occur. Such changes provide 'new' information that is often ignored although it may indicate a better way to handle an evolving situation before it reaches fruition. We assert that the sheer complexity associated with the information infrastructure that might have averted many disasters makes a human top-down or any a priori ordered approach to crisis inadequate. The study of emergence, specifically during impending crisis, employs an adhoc method intended to anticipate problems before they develop and should be regarded as a relevant step toward evading crisis.

Original languageEnglish (US)
Pages (from-to)257-274
Number of pages18
JournalInternational Journal of Technology, Policy and Management
Volume4
Issue number3
DOIs
StatePublished - 2004

Keywords

  • Cohesion
  • Complexity
  • Consequence
  • Coupling
  • Cybernetics
  • Emergence
  • Entropy
  • Information theory
  • Probability
  • Semiotics
  • Validity
  • Value-based theory

ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Engineering(all)

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