A Systematic Literature Review of Changes in Roles/Skills in Component Content Management Environments and Implications for Education

Tatiana Batova, Rebekka Andersen

Research output: Contribution to journalReview article

5 Scopus citations

Abstract

Component content management (CCM) enables organizations to create, manage, and deliver content as small components rather than entire documents. As CCM methodologies, processes, and technologies are increasingly adopted, CCM is reshaping technical communication (TC), the roles of technical communicators, and the skills they need for career success. This article reviews scholarly and trade publications that describe changes in roles and needed skills in CCM environments and identifies implications of these changes for TC education.

Original languageEnglish (US)
Pages (from-to)173-200
Number of pages28
JournalTechnical Communication Quarterly
Volume26
Issue number2
DOIs
StatePublished - Apr 3 2017

Keywords

  • Component content management
  • content strategy
  • curricular design
  • roles and skills
  • technical communication education

ASJC Scopus subject areas

  • Education
  • Communication

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