A Survey of User Experience in Usable Security and Privacy Research

Danielle Jacobs, Troy McDaniel

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Today people depend on technology, but often do not take the necessary steps to prioritize privacy and security. Researchers have been actively studying usable security and privacy to enable better response and management. A breadth of research focuses on improving the usability of tools for experts and organizations. Studies that look at non-expert users tend to analyze the experience for a device, software, or demographic. There is a lack of understanding of the security and privacy among average users, regardless of the technology, age, gender, or demographic. To address this shortcoming, we surveyed 47 publications in the usable security and privacy space. The work presented here uses qualitative text analysis to find major themes in user-focused security research. We found that a user’s misunderstanding of technology is central to risky decision-making. Our study highlights trends in the research community and remaining work. This paper contributes to this discussion by generalizing key themes across user experience in usable security and privacy.

Original languageEnglish (US)
Title of host publicationHCI for Cybersecurity, Privacy and Trust - 4th International Conference, HCI-CPT 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings
EditorsAbbas Moallem
PublisherSpringer Science and Business Media Deutschland GmbH
Pages154-172
Number of pages19
ISBN (Print)9783031055621
DOIs
StatePublished - 2022
Event4th International Conference on HCI for Cybersecurity, Privacy and Trust, HCI-CPT 2022 Held as Part of the 24th HCI International Conference, HCII 2022 - Virtual, Online
Duration: Jun 26 2022Jul 1 2022

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume13333 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference4th International Conference on HCI for Cybersecurity, Privacy and Trust, HCI-CPT 2022 Held as Part of the 24th HCI International Conference, HCII 2022
CityVirtual, Online
Period6/26/227/1/22

Keywords

  • Cybersecurity
  • Human factors
  • Information security
  • Privacy
  • Usability

ASJC Scopus subject areas

  • Theoretical Computer Science
  • General Computer Science

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