Abstract
This article proposes a methodology for quantitatively specifying the hidden cost of quality in a dry goods distribution warehouse. Determining this cost is particularly important in manual paced environments since it is difficult to estimate the potential savings of quality improvements. We develop a simulation approach for predicting the manpower requirements as a function of a percentage error function. This method will quantitatively set a maximum expenditure limit for any proposed quality improvement effort. The methodology could also be adapted to any other flexible manual paced operation using autonomous operators.
Original language | English (US) |
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Pages (from-to) | 281-289 |
Number of pages | 9 |
Journal | SIMULATION |
Volume | 74 |
Issue number | 5 |
DOIs | |
State | Published - May 2000 |
Keywords
- Distribution
- Logistics
- Manpower
- Quality
- Warehousing
ASJC Scopus subject areas
- Software
- Modeling and Simulation
- Computer Graphics and Computer-Aided Design