Abstract

Purpose - This paper aims to present a quality and business improvement framework based on Six Sigma/design, measure, analyze, improve, and control (DMAIC); design for Six Sigma (DFSS); and Lean principles. An historical perspective on these methods is also provided. Design/methodology/approach - Through a discussion of the fundamental components of Six Sigma, DFSS and Lean a deployment strategy is developed. This approach is consistent with Deming’s philosophy of quality improvement and is based on his system of profound knowledge. Findings - A quality/process improvement effort that utilizes Six Sigma and DMAIC, DFSS, and Lean can form two of the three basic building blocks of a company-wide quality management system. Research limitations/implications - Some implications for education of future business leaders in a variety of disciplines including engineering, statistics and business administration are discussed. More widespread education about DMAIC and the associated problem-solving tools is needed. Originality/value - This paper provides practical guidance for implementing quality and productivity improvement across a wide range of industrial and business endeavors.

Original languageEnglish (US)
Pages (from-to)56-65
Number of pages10
JournalInternational Journal of Lean Six Sigma
Volume1
Issue number1
DOIs
StatePublished - Jan 1 2010

Fingerprint

Industry
Education
Quality management
Design for Six Sigma
Excellence
Quality improvement
Six Sigma
Six sigma
Productivity
Statistics
Productivity improvement
Process improvement
Guidance
Business Administration
Design methodology
Problem solving
Historical perspective
Quality management system
Business improvement

Keywords

  • Lean production
  • Process management
  • Quality management
  • Six sigma

ASJC Scopus subject areas

  • Management Science and Operations Research

Cite this

A modern framework for achieving enterprise excellence. / Montgomery, Douglas.

In: International Journal of Lean Six Sigma, Vol. 1, No. 1, 01.01.2010, p. 56-65.

Research output: Contribution to journalArticle

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