A business process context for Knowledge Management

Raghu Santanam, Ajay Vinze

Research output: Contribution to journalArticle

87 Citations (Scopus)

Abstract

Knowledge and management of it emphasize and expect interactions between aspects of business processes including workflow execution, information processing, decision making and motivational structure. As such production and consumption of knowledge occur within these aspects of business processes. Therefore, a business process context provides the justification and rationale for organizing Knowledge Management efforts that address knowledge storage and retrieval, knowledge sharing and knowledge synthesis. Exemplar projects are used to illustrate potential approaches and associated research challenges to addressing Knowledge Management efforts within a business process context.

Original languageEnglish (US)
Pages (from-to)1062-1079
Number of pages18
JournalDecision Support Systems
Volume43
Issue number3
DOIs
StatePublished - Apr 2007

Fingerprint

Knowledge Management
Knowledge management
Industry
Workflow
Automatic Data Processing
Decision Making
Decision making
Business process
Research

Keywords

  • Business processes
  • Coordination
  • Information systems
  • Knowledge Management
  • Knowledge sharing
  • Ontology

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Information Systems and Management

Cite this

A business process context for Knowledge Management. / Santanam, Raghu; Vinze, Ajay.

In: Decision Support Systems, Vol. 43, No. 3, 04.2007, p. 1062-1079.

Research output: Contribution to journalArticle

Santanam, Raghu ; Vinze, Ajay. / A business process context for Knowledge Management. In: Decision Support Systems. 2007 ; Vol. 43, No. 3. pp. 1062-1079.
@article{db4e99979d8345729fd4d80e57725e36,
title = "A business process context for Knowledge Management",
abstract = "Knowledge and management of it emphasize and expect interactions between aspects of business processes including workflow execution, information processing, decision making and motivational structure. As such production and consumption of knowledge occur within these aspects of business processes. Therefore, a business process context provides the justification and rationale for organizing Knowledge Management efforts that address knowledge storage and retrieval, knowledge sharing and knowledge synthesis. Exemplar projects are used to illustrate potential approaches and associated research challenges to addressing Knowledge Management efforts within a business process context.",
keywords = "Business processes, Coordination, Information systems, Knowledge Management, Knowledge sharing, Ontology",
author = "Raghu Santanam and Ajay Vinze",
year = "2007",
month = "4",
doi = "10.1016/j.dss.2005.05.031",
language = "English (US)",
volume = "43",
pages = "1062--1079",
journal = "Decision Support Systems",
issn = "0167-9236",
publisher = "Elsevier",
number = "3",

}

TY - JOUR

T1 - A business process context for Knowledge Management

AU - Santanam, Raghu

AU - Vinze, Ajay

PY - 2007/4

Y1 - 2007/4

N2 - Knowledge and management of it emphasize and expect interactions between aspects of business processes including workflow execution, information processing, decision making and motivational structure. As such production and consumption of knowledge occur within these aspects of business processes. Therefore, a business process context provides the justification and rationale for organizing Knowledge Management efforts that address knowledge storage and retrieval, knowledge sharing and knowledge synthesis. Exemplar projects are used to illustrate potential approaches and associated research challenges to addressing Knowledge Management efforts within a business process context.

AB - Knowledge and management of it emphasize and expect interactions between aspects of business processes including workflow execution, information processing, decision making and motivational structure. As such production and consumption of knowledge occur within these aspects of business processes. Therefore, a business process context provides the justification and rationale for organizing Knowledge Management efforts that address knowledge storage and retrieval, knowledge sharing and knowledge synthesis. Exemplar projects are used to illustrate potential approaches and associated research challenges to addressing Knowledge Management efforts within a business process context.

KW - Business processes

KW - Coordination

KW - Information systems

KW - Knowledge Management

KW - Knowledge sharing

KW - Ontology

UR - http://www.scopus.com/inward/record.url?scp=33947497851&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=33947497851&partnerID=8YFLogxK

U2 - 10.1016/j.dss.2005.05.031

DO - 10.1016/j.dss.2005.05.031

M3 - Article

AN - SCOPUS:33947497851

VL - 43

SP - 1062

EP - 1079

JO - Decision Support Systems

JF - Decision Support Systems

SN - 0167-9236

IS - 3

ER -