Abstract
Wanted: High-performance work practices to gain a competitive advantage. An increasingly common answer to this desperate call is 360-degree programs; unfortunately, they have, at best, mixed reviews when empirically assessed. This study found that a way to improve the effectiveness of 360s may be to combine them with coaching focused on enhanced self-awareness and behavioral management. In a small manufacturer, this feedback-coaching resulted in improved manager and employee satisfaction, commitment, intentions to turnover, and at least indirectly, this firm's performance. This feedback-coaching may be a winning combination to help in the competitive battles in today's global economy.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 243-256 |
| Number of pages | 14 |
| Journal | Human Resource Management |
| Volume | 42 |
| Issue number | 3 |
| DOIs | |
| State | Published - Sep 2003 |
| Externally published | Yes |
ASJC Scopus subject areas
- Applied Psychology
- Strategy and Management
- Organizational Behavior and Human Resource Management
- Management of Technology and Innovation