Case Management Training

CASE MANAGEMENT TRAINING Purpose Statement: The purpose of this project is to provide trainings in case management standards to ADES Arizona Refugee Resettlement Program (RRP) contractors and Ethnic Community Based Organizations (ECBOs) in Arizona. Training contributes to the effective resettlement of refugees and other eligible beneficiaries, including their achieving the goal of economic self-sufficiency as quickly as possible after arrival in the United States, in accordance with Title IV, chapter 2, Sec. 411. (8 U.S.C. 1521) of the Immigration and Nationality Act (INA). ASU will: Design and deliver case management training to agencies contracted to provide case management services and ECBOs in Arizona that provide case management services. Have primary oversight of all project activities and responsibility for training design, implementation and coordination of the case management training. Ensure case management trainings meet the Council on Social Work Education (CSWE) Educational Policy and Accreditation Standards (EPAS) 2008. Include ASU faculty in the development of the training curriculum to provide guidance in their areas of expertise and research interest. Utilize graduate students to help with training, delivery and design and implementation of training evaluation. Deliver two curriculum tracks with Curriculum One (C1) for services providers and case managers and Curriculum Two (C2) for directors, supervisors or coordinators. Provide C1 and C2 in both Maricopa and Pima counties. Deliver training modules for C1 that will include but are not limited to: a.Application of social work principles and ethics; b.Culturally responsive and linguistically appropriate service delivery; c.Case management approach in service delivery to refugees; d.Professional boundaries, confidentiality and code of conduct; e.Case recording and case file maintenance; f. Crisis Intervention and the identification and case management of social issues such as homelessness, violence, addiction, domestic violence, suicide prevention, child/elder abuse; g.Communications skills and conflict resolution and h.The Health Insurance Portability and Accountability Act of 1996 (HIPAA) training. Deliver training modules for C2 will include but are not limited to: a.Basic social work administration principles; b.Principles and tools for effective management and supervision; c. Culturally relevant and linguistically appropriate service delivery; d.Team building and coalition building; e.Resource development; f. Program design, implementation, budgeting and monitoring; g.Application of the Evidence Based Practice (EBT) model to case management services; h.Crisis and risk management; i. Health Insurance Portability and Accountability Act of 1996 (HIPAA) training. Deliver a total of 30 hours of instruction for each curriculum during training duration. Deliver two C1 trainings and two C2 trainings for a total of 120 hours of instruction. Convert all training modules to a format compatible with computer-based training. Deliver C1 and C2 trainings to a minimum of 15 and a maximum of 25 participants. Provide a certificate of training completion to each participant upon successful completion of all training modules. Submit these trainings to the National Association of Social Work (NASW) for compatibility with continuing education credits. Develop all performance measures and evaluation instruments.