Ruth Bolton

Professor

  • 7590 Citations
  • 30 h-Index
1983 …2020

Research output per year

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Research Output

Commentary: future directions of the service discipline

Bolton, R. N., Jan 1 2020, (Accepted/In press) In : Journal of Services Marketing.

Research output: Contribution to journalArticle

  • Responsible Research in Retailing: Is Your Research Really Useful?

    Bolton, R. N., Jan 1 2019, (Accepted/In press) In : Journal of Retailing.

    Research output: Contribution to journalComment/debate

    Responsible Research in Retailing: Is Your Research Really Useful?

    Bolton, R. N., Jan 1 2019, (Accepted/In press) In : Journal of Retailing.

    Research output: Contribution to journalComment/debate

    3 Scopus citations

    Customer experience challenges: bringing together digital, physical and social realms

    Bolton, R., McColl-Kennedy, J. R., Cheung, L., Gallan, A., Orsingher, C., Witell, L. & Zaki, M., Jan 1 2018, (Accepted/In press) In : Journal of Service Management.

    Research output: Contribution to journalArticle

  • 48 Scopus citations

    Harnessing Digital Disruption With Marketing Simulations

    Bolton, R. N., Chapman, R. G. & Mills, A. J., Jan 1 2018, (Accepted/In press) In : Journal of Marketing Education.

    Research output: Contribution to journalArticle

  • 2 Scopus citations