Supplemental Material, Executive_Summary(menguc_et_al.) - Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions

Bulent Menguc (Contributor)
Seigyoung Auh (Contributor)
Fatima Wang (Creator)

Dataset

1 Article

1 results

2020
Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions
Menguc, B., Auh, S. & Wang, F., Aug 1 2020, In: Journal of Service Research. 23, 3, p. 299-320 22 p.
Research output: Contribution to journal › Article › peer-review
20 Scopus citations